Terms & Conditions

Effective Date: 16 June 2025

Last Updated: 16 June 2025

These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using this website or engaging our services, you agree to be legally bound by these Terms.

1. About Us

Profile Fixers (“we”, “us”, “our”) is a UK-based business offering specialist support in reinstating suspended Google Business Profiles.

2. Eligibility

By using this website or engaging our services, you confirm that:

You are at least 18 years old
You are authorised to act on behalf of the business in question
All information you provide is accurate and lawful

3. Our Services

We offer:

Google Business Profile reinstatement services
Profile compliance checks and optimisation
Ongoing support to help avoid future suspensions

We reserve the right to refuse service where we believe your business does not meet Google’s eligibility or policy criteria.

4. No Fix, No Fee Policy

You will only be invoiced if we successfully reinstate your suspended Google Business Profile.

Exceptions to this may apply if:

You provide false or incomplete information that hinders the reinstatement process
You cancel the service after work has commenced
You do not comply with Google’s verification or documentation requests

In such cases, reasonable fees may apply to cover work completed to date.

5. Client Responsibilities

By engaging our services, you agree to:

Provide accurate and up-to-date information about your business
Respond to requests for documents or clarification in a timely manner
Follow our advice regarding compliance with Google’s policies

We are not responsible for delays or failed outcomes resulting from your failure to comply.

6. Limitations of Service

While we maintain a high success rate and offer expert-level reinstatement support, we do not guarantee outcomes in all cases, as final decisions rest with Google.

We are not affiliated with or endorsed by Google or its parent company, Alphabet Inc.

7. Limitation of Liability

To the fullest extent permitted by law, Profile Fixers shall not be liable for:

Loss of business, revenue, or data
Indirect or consequential damages
Delays caused by third parties (including Google)

Our total liability shall not exceed the amount you paid for the services rendered.

8. Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Profile Fixers unless otherwise stated. You may not copy, reproduce, or distribute any content without written permission.

9. Privacy and Cookies

Use of this site is also governed by our Privacy & Cookies Policy, which outlines how we collect and protect your data.

10. Termination

We reserve the right to suspend or terminate access to our services if you breach these Terms, misuse the site, or engage in conduct that is unlawful or abusive.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

12. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page and will be effective immediately upon publication.

13. Contact Us

If you have any questions about these Terms, please contact:

Email: hello@profilefixers.com

Phone: 020 3556 5100