Effective Date: 16 June 2025
Last Updated: 16 June 2025
 
1. Who We Are

Profile Fixers (“we”, “us”, or “our”) is a UK-based business that specialises in reinstating suspended Google Business Profiles. Our website address is: https://profilefixers.com

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
 
2. What Information We Collect
 
We may collect the following information:
 
When you complete our contact or audit form:

• Your full name

• Business name

• Email address

• Phone number (optional)

• Google Business Profile URL

• Google account email

• Other information you choose to share with us (e.g. explanation of your profile suspension, uploaded documents)

 
Automatically through our website:

• IP address

• Browser type and version

• Pages visited and actions taken (via cookies and analytics tools)

 

3. How We Use Your Information
 
We use your information to:

• Respond to your enquiries and provide a free audit

• Deliver reinstatement services you’ve requested

• Improve our website’s performance and user experience

• Contact you with important updates or service-related messages

• Comply with legal or regulatory requirements

 
4. How We Store & Protect Your Data
 
We take appropriate technical and organisational measures to secure your data and protect it against loss, misuse, or unauthorised access. Your data is stored securely and only accessed by authorised personnel.
 
We will only retain your data for as long as necessary to provide our services or comply with legal obligations.

 

5. Sharing Your Data
 
We do not sell, trade, or rent your personal data to third parties.
 
We may share your data with:

• Trusted partners involved in delivering our services (e.g., IT providers, cloud platforms)

• Legal authorities if required by law

 
All third parties are required to keep your data secure and only use it in accordance with our instructions.

 

6. Your Rights Under UK GDPR
 
You have the right to:

• Request access to the data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Object to or restrict certain types of processing

• Withdraw consent at any time (where consent is the basis for processing)

 
To exercise your rights, please email: privacy@profilefixers.co.uk

 

7. Cookies Policy
 
Our website uses cookies to enhance user experience and analyse traffic.
 
What are cookies?
Cookies are small text files stored on your device that help websites function and collect analytics.
 
We use:

• Essential cookies – Required for the basic operation of the site

• Analytics cookies – To understand how visitors interact with the site (e.g., via Google Analytics)

 
Managing cookies:
You can adjust your cookie settings via your browser. Disabling cookies may affect site functionality.

 

8. Third-Party Links
 
Our website may contain links to third-party sites (e.g., Google). We are not responsible for the privacy practices of other websites.

 

9. Changes to This Policy
 
We may update this policy from time to time. Any significant changes will be posted on this page and, if applicable, notified to you via email.

 

10. Contact Us
 
If you have any questions about this Privacy & Cookies Policy or how we handle your data, please contact:
 
Email: hello@profilefixers.co.uk
Phone: 020 3556 5100